by Jason | Jul 17, 2025 | Webinars
Most agency owners start out as the hero—the go-to person for every decision, every client, and every fire that needs putting out. But over time, this heroic approach becomes your biggest bottleneck. In this webinar, Michael Cruz shares a step-by-step framework to...
by Jason | May 7, 2025 | Blog
Say hello to GAIL, our newest team member here at Virtual Intelligence—and the first voice you’ll hear when you call or message us! GAIL isn’t your average receptionist—she’s our AI-powered virtual assistant designed to provide fast, friendly, and accurate help...
by Jason | Apr 24, 2025 | Webinars
Spring break is supposed to be a time to relax, but for many scratch agency owners, it’s business as usual (or worse). Calls keep coming in, quoting piles up, and client needs don’t pause just because the calendar says vacation. That’s exactly why Virtual...
by Jason | Mar 21, 2025 | Webinars
Artificial intelligence is revolutionizing the insurance industry, making processes faster, smarter, and more efficient. In our latest St. Patrick’s Hangover Webinar, Jason Cass, Davie Holt, Mitch Gibson, and Michael Cruz covered how agencies are leveraging AI to...
by Jason | Jan 30, 2025 | Blog
The virtual assistant model? It had its time, but let’s be honest—it doesn’t cut it anymore. Agencies don’t just need someone to check emails and handle busy work. They need someone who actually understands the business, knows the systems, and helps the agency grow....
