by Jason | May 7, 2025 | Blog
Say hello to GAIL, our newest team member here at Virtual Intelligence—and the first voice you’ll hear when you call or message us! GAIL isn’t your average receptionist—she’s our AI-powered virtual assistant designed to provide fast, friendly, and accurate help...
by Jason | Apr 24, 2025 | Webinars
Spring break is supposed to be a time to relax, but for many scratch agency owners, it’s business as usual (or worse). Calls keep coming in, quoting piles up, and client needs don’t pause just because the calendar says vacation. That’s exactly why Virtual...
by Jason | Mar 21, 2025 | Webinars
Artificial intelligence is revolutionizing the insurance industry, making processes faster, smarter, and more efficient. In our latest St. Patrick’s Hangover Webinar, Jason Cass, Davie Holt, Mitch Gibson, and Michael Cruz covered how agencies are leveraging AI to...
by Jason | Mar 11, 2025 | Blog
In a recent webinar, I walked through the importance of building an efficient new business pipeline using AgencyZoom, RiskAdvisor, and automation. The goal? Eliminate duplicate entry, streamline intake, and make life easier for agencies and referral partners. The...
by Jason | Feb 6, 2025 | Blog, Webinars
Great customer service isn’t just about answering calls and solving problems—it’s about building trust, showing empathy, and making every client interaction a meaningful one. In today’s hard market, insurance agencies need to go beyond transactions and focus on...