by elton | May 12, 2026 | Blog
“Nobody calls their insurance agency because they want to talk to a bot. They call because something happened.” BY JASON CASS Agency owners are stressed about AI right now. Should I automate? Will bots replace my team? Am I falling behind if I don’t...
by elton | Apr 28, 2026 | Blog
I’ve watched agencies get swallowed up because the owner refused to change. I’ve been in those rooms. I’ve had those conversations. Here’s what I know. BY MITCH GIBSON The First Step Has Nothing to Do With Technology I know that’s not what you want to...
by elton | Mar 20, 2026 | Webinars
Let me start with a warning. Most agencies don’t fail because they can’t sell. They fail because they can’t hold what they build. If that hits a little hard, it should. Because if that’s true, then growth isn’t your biggest problem. Sustainability is. This...
by elton | Mar 5, 2026 | Blog
Rethinking the “Cheap Labor” Narrative in Virtual Staffing The conversation around virtual staffing is often framed incorrectly. International staffing is often reduced to one idea: cheap labor. That framing misses the actual business problem. Across the...
